Frequently asked questions

PostJenny is an AI-powered social media management platform designed for organizations managing multiple brands, locations, or clients. It combines AI content creation, an AI assistant (Ask Jenny), Media Studio, approval workflows, and multi-platform scheduling in one unified hub.

PostJenny supports 12+ platforms including Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, Google Business Profile, Threads, Bluesky, Snapchat, and Telegram.

Yes! PostJenny is built for school districts and educational institutions. It includes internal team approval workflows, compliance guardrails, parent brand management, and the ability to manage social media across multiple schools from one dashboard.

PostJenny's AI understands your brand voice, compliance requirements, and content goals. It can generate weeks of content in minutes, suggest hashtags, translate posts, rewrite in different tones, and adapt messaging for each platform while maintaining your brand standards. Your parent brand context is automatically woven into all AI-generated content.

Absolutely. PostJenny is designed for multi-organization management. Whether you're an agency with multiple clients, a franchise with hundreds of locations, or a district with dozens of schools, you can manage everything from one place with parent brand management to ensure consistency.

PostJenny offers both internal team approval workflows and external approval links. Team members can submit posts for internal review before publishing, and you can share posts with external clients via secure links — no account required for reviewers. Managers can approve, request changes, or reject directly from the Approvals page.

Ask Jenny is your AI assistant built into PostJenny. You can chat or use voice mode to have conversations with Jenny. She understands your business profile and can perform actions like generating posts, checking analytics, scheduling content, and more — all through natural conversation.

Media Studio is PostJenny's creative suite for AI-powered image and video generation. It includes inpainting, background editing, text overlays, visual effects, a full image editor with 20+ filter presets, stock media browser with millions of royalty-free assets, QR code generation, and AI spokesperson creation. AI models are tiered by subscription plan.

Yes! Unused AI credits automatically roll over to the next month, so you never lose value from your subscription.

Yes. PostJenny's visual workflow builder lets you create automated content pipelines with a drag-and-drop interface. Workflows can generate content, schedule posts, route through approvals, and publish across platforms — all automatically.

Meet Jenny voice mode triggers the Apple Handoff feature automatically, allowing you to use your phone as a higher fidelity audio input device. This can easily be disabled on the iOS device if it causes any issues for you with "Meet Jenny" or "Ask Jenny". On your iOS and macOS device, follow these steps to disable this feature: 1) Go to Settings, 2) Tap General, 3) Tap AirPlay & Continuity, 4) Disable Handoff.