Frequently asked questions

PostJenny is an AI-powered social media platform for planning, creating, scheduling, approving, and analyzing content in one place. It combines AI writing, campaign planning, media creation, publishing controls, customer research, engagement tools, and developer access instead of forcing teams to juggle separate tools.

PostJenny is built for businesses, agencies, and marketing teams that manage recurring social content across one or more brands, locations, or organizations. It is especially useful when you need shared assets, approvals, campaign structure, and AI assistance in the same workflow.

PostJenny currently supports 12 linkable social platforms: Bluesky, Facebook, Google Business Profile, Instagram, LinkedIn, Pinterest, Snapchat, Telegram, Threads, TikTok, X (Twitter), and YouTube.

Yes. PostJenny includes organization management so you can switch between separate brands or business units, and it also includes a Company Profile area for information shared across those organizations. Each organization can maintain its own connected accounts, campaigns, content, and operating context.

PostJenny includes AI post generation, hashtag tools, Content Packs, a Blog Creator, Quote Creator, QR Code Generator, an Asset Library, and a stock media browser. The platform is designed to support both daily social posting and the creative work around it.

Ask Jenny is PostJenny's built-in AI assistant for real work inside the app. Jenny can help generate posts and captions, suggest blog topics, create media, check analytics, search your library, manage posts, update business information, and guide you through different parts of the platform.

Yes. Ask Jenny supports advanced voice interaction, so you can speak naturally and have Jenny perform actions such as generating posts, checking analytics, creating media, and helping schedule content.

Media Studio is PostJenny's AI-powered creative workspace for images, video, and audio. It includes generation tools, editing flows, cropping and text tools, convert and compress utilities, stock media access, spokesperson generation, layered compositions, timeline projects, scene view, effects, and transitions.

Yes. PostJenny includes an Asset Library for your uploaded media and a built-in stock media browser for discovering royalty-free photos and videos directly inside the app. That lets you mix brand-owned content with sourced media without leaving your workflow.

Content Packs are ready-to-use collections of ideas, templates, copy, and media prompts tailored to different industries and use cases. PostJenny includes a dedicated marketplace, supports community-created packs, and offers a large library of prebuilt packs to speed up content planning.

Yes. PostJenny includes full campaign management so you can create, edit, and delete campaigns, manage ideas, templates, media, and posts in one place, and track campaign performance more clearly across your content pipeline.

PostJenny supports both internal and external approvals. Internal approvals let team members submit posts for review by owners or admins, while external approvals generate secure review links so clients or stakeholders can approve, deny, or request feedback without needing an account.

PostJenny includes analytics dashboards, competitor research, AI focus groups, customer roleplay, reviews monitoring, and a unified social inbox. Together, these features help you measure performance, understand audience reactions, and improve content before and after publishing.

Yes. The Blog Creator can generate full articles with topic suggestions, structured sections, SEO metadata, content previews, and HTML export. It is built for teams that want blog production and social promotion to live inside the same platform.

PostJenny includes calendar-based scheduling, per-platform publishing support, rescheduling tools, pause and resume controls for scheduled content, and stronger campaign-aware planning. It is designed to give teams day-to-day control over both routine scheduling and sudden changes.

Yes. PostJenny includes a public API with API key management and interactive documentation. The API docs include examples and make it easier to connect PostJenny with custom tools, workflows, or internal systems.

Yes. Unused monthly AI credits roll over into the next billing period, capped at up to 100% of your monthly AI quota.

Yes. PostJenny includes an Ads area for boosted posts and ad campaign management. The current in-app ad account support is focused on Facebook.

Yes. PostJenny includes mobile-friendly navigation, and Media Studio is available on mobile as well, so you can access image generation, editing, and other media tools from your phone or tablet.